Frequently asked questions
FAQ
When will my order be shipped?
When will my order be shipped?
After your order is placed it will take us 1-3 business days to process, pack, and ship it out!
How long does shipping take?
How long does shipping take?
Once we've dropped your order off at the post office shipping typically takes between 5-10 business days!
How do I track my order?
How do I track my order?
Once your order has been shipped you will receive an email with a tracking number. Please allow up to 48 hours for the tracking to update.
Do you accept refunds?
Do you accept refunds?
Refunds are decided on a case by case basis. Check out our Refund Policy to see if your order qualifies.
Where do you ship to?
Where do you ship to?
We offer shipping worldwide!
What payment methods are accepted?
What payment methods are accepted?
We accept payments via credit and debit card (Visa, Mastercard, American Express, and Discover), Amazon Pay, Apple Pay, Shop Pay, Google Pay, and Meta Pay.
How can I contact someone at Mori Bound?
How can I contact someone at Mori Bound?
The best way to contact us it through our Contact form. You may also email us at mail@moribound.com. If you are reaching out about an existing order please be sure to include your order number and a message.